Privacy Policy

Last Updated: February 2026

1. Introduction

Cressoft Technology Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (cresoftech.ca) or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name when you fill out our contact form.
• Project Information: Details about your project, budget range, and service interests.
• Usage Data: Information about how you interact with our website, including pages visited and time spent.
• Device Information: Browser type, IP address, and device identifiers.

3. Consent

We are committed to obtaining meaningful consent before collecting, using, or disclosing your personal information. Here's how we handle consent:

• Express Consent: We obtain your express consent before collecting personal information through our contact forms, newsletter subscriptions, or service agreements.
• Implied Consent: In some cases, your consent may be implied based on your actions, such as voluntarily providing information when requesting services.
• Legal Exceptions: We may collect, use, or disclose personal information without consent where permitted or required by law, including for legal proceedings, fraud investigation, debt collection, or emergency situations affecting health or safety.
• Withdrawal of Consent: You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw consent, please contact us using the information provided at the end of this policy. We will inform you of any implications of withdrawing consent.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver the services you request
• Send you relevant information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

6. Data Storage and Cross-Border Transfers

We believe in transparency about where and how your data is stored and processed:

• Primary Storage: Your personal information is primarily stored in Canada using secure cloud infrastructure.
• Website Hosting: Our website is hosted by Vercel Inc., which operates data centers in the United States and European Union. As a result, some of your data may be processed in these jurisdictions.
• US Data Access Laws: Please be aware that data stored in or accessible from the United States may be subject to US government access under laws such as the CLOUD Act (Clarifying Lawful Overseas Use of Data Act) and FISA (Foreign Intelligence Surveillance Act). These laws may allow US government agencies to access data in certain circumstances.
• Contractual Safeguards: We have contractual agreements in place with our service providers that require them to protect your personal information and use it only for the purposes of providing services to us.
• Our Accountability: Regardless of where your data is processed, Cressoft Technology Inc. remains accountable for its protection and will respond to all inquiries and complaints regarding our handling of your personal information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Breach Notification

In the event of a data breach involving your personal information that creates a real risk of significant harm, we are committed to the following PIPEDA-compliant procedures:

• Timely Notification: We will notify affected individuals as soon as feasible after becoming aware of the breach.
• Breach Details: Our notification will include a description of the circumstances of the breach, the date or time period when it occurred, and the types of personal information involved.
• Mitigation Steps: We will inform you of the steps we have taken to reduce the risk of harm resulting from the breach.
• Self-Protection Guidance: We will provide you with information about steps you can take to protect yourself from potential harm, such as changing passwords or monitoring accounts.
• Contact Information: Our notification will include contact information so you can obtain further information about the breach.
• Commissioner Notification: Where required, we will report the breach to the Office of the Privacy Commissioner of Canada and maintain records of all breaches as required by PIPEDA.

9. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

10. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Cressoft Technology Inc.
Email: cressoft.info@gmail.com
Service Area: Greater Toronto Area, Ontario, Canada